Developing Your Staff

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YES Workforce Solutions offers many programs to assist you in strengthening the soft skills and promoting cohesiveness among your team members. Accepting that differences of opinion, constructive conflict and diversity in general are strengths to be nurtured rather than weaknesses leading to divisiveness, it is the key to understanding and appreciating each individual team member.  This acceptance leads to stronger team cohesiveness, more idea generation, better customer service and more productivity.

 
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Our Specialists can offer the following programs:

  • Dealing with Difficult Personalities
  • Conflict Management
  • Learning to Become More Assertive
  • Mentoring to Assist New Team Members
  • Communicating Effectively with all Stakeholders
  • Customer Service Training - both Internal and External
  • Respecting Others to Avoid Workplace Harassment
  • Professional Presentation Skills
  • Your Responsibilities as a Member of the Team
  • Telephone Etiquette

    Many other topics at your request

 

We customize our training and development programs to meet the needs of your workforce. Contact us for more information and assistance